I can hear a part moving inside my TH8S Shifter Add-on. What should I do?

Product: TH8S Shifter Add-on

If you can hear a part moving inside your TH8S Shifter, please send a request to Thrustmaster technical support.

1- If possible, make a short video that lets us hear the moving part.

2- Contact Thrustmaster technical support.

Click the link to the Contact Form to log in and create a new query: https://support.thrustmaster.com/en/contact-en/

You can upload the video to your query.

3- In the brief description of your technical support query, add the mention:

TH8S - Moving part

Our team will answer and help you.