Help center – TMX

Products: TMX Force Feedback ; TMX PRO Force Feedback




This article provides answers and solutions to frequently asked questions about TMX Force Feedback.


Important note about firmware!
Always check if the firmware of your TMX is up to date.

Firmware update is necessary for the optimal operation of the racing wheel in a compatible game on PC as well as on game console. Also, it can help resolve some unusual behaviors.
As a help, you can follow our article: Check the firmware of my racing wheel base


- Questions by topic (click to go directly to the list of questions of your choice):
1- Startup, detection and connection
2- Calibration, center value and rotation angle
3- Pedal sets (help and useful links)
4- Force Feedback (help and useful links)
5- Compatibility and ecosystem
  

1- TMX startup, detection and connection. 

1.1 My TMX won't power on and the LED won't turn on
The TMX does not do its startup calibration (wheel movements counterclockwise, clockwise then back to center) and the LED remains off.

Check connections:
- The power plug must be properly plugged into a wall outlet. We recommend that you avoid using an extension cord, a power strip or a current transformer.
- The racing wheel base must be directly connected to a USB port on the PC or the game console. Avoid using a USB hub, a USB extension, or any other type of connection extension.

- Try connecting your TMX to other USB ports on the PC or game console.

Once you have checked these items, if your TMX still does not start, you can try the wake-up procedure (Bootloader).


1.2 My TMX controls and force feedback partially work or disappear during a game on my Xbox console
The TMX does its startup calibration (wheel moves counterclockwise, clockwise then back to center), its LED lights up but it seems to malfunction during a game.

Check game compatibility
Xbox console game compatibility can be found in our Game Settings section: TMX

On Xbox Series X™ and Xbox Series S™ consoles, make sure Quick Resume is turned off.


1.3 My TMX is not recognized by my game
Check game compatibility
For Xbox One™, Xbox Series X™ ans Xbox Series S™ games, verify that your game is listed in the Game Settings list: TMX

Check your TMX firmware
On both PC and Xbox, some games may require your TMX to have the latest firmware available.

Pour vous aider, vous pouvez suivre notre article : Check the firmware of my racing wheel base


1.4 My TMX is not recognized by my PC
In this situation, the TMX calibrates and the LED lights up but the PC does not detect it. In the Game Controllers tab of the Control Panel it appears under the name “FFB Racing Wheel”.

Check connections
Try connecting your TMX to different USB ports on your PC. Also try the USB port at the back of your PC, if it has one.
Avoid using a USB HUB or USB extension cable.

Test your TMX on another PC
If possible, connect your TMX to another computer to see if the problem persists.

Reset your TMX installation on PC
In some cases, a reset can sometimes resolve this situation.
- Completely uninstall your racing wheel driver and then restart your PC.
- Install the driver again

For the reset, our guide may help you.

Check the applications and software on your PC
The correct installation of your racing wheel driver may be prevented by an incident that may come from other applications on your PC: security software (e.g. antivirus) or software that may use certain components of the HID drivers used by our racing wheels (e.g. proprietary audioconferencing software, proprietary peripheral management software, etc.).

Back to top

 

2- TMX Calibration, Center Value and Rotation Angle

2.1 My TMX does not calibrate
The TMX LED turns on but the racing wheel does not calibrate (wheel moves counterclockwise, clockwise then back to center).

Insufficient power from the power outlet or USB port may interfere with the TMX 's motor, calibration, and force feedback.

Check connections
Plug your TMX directly into a wall outlet. Avoid using a power strip or extension cord.
- Directly connect your TMX to the USB port on your PC or game console. Avoid using a USB HUB or USB extension cord.
- Try different USB ports on your PC or Xbox console. If you have a desktop PC, Xbox One X™ or Xbox Series X™, test a USB port at the back.

Important:
If your TMX does not power on (no calibration and no LED), follow our advice above then try the wake-up procedure (Bootloader).


2.2 My TMX calibrates abnormally
If you notice that the startup calibration of your TMX is different than usual, we recommend performing a firmware update, even if your racing wheel is already up to date.
[MAJ firmwrare]

However, if despite this new update the behavior of your TMX persists, we recommend a complete test: Testing calibration and force feedback of my Thrustmaster racing wheel


2.3 My TMX wheel is not centered
If your TMX steering wheel does not return exactly to center, you can try to recenter it: Auto-calibration and wheel centering

A very slight gap may remain after recentering the steering wheel. However, the racing wheel base will recognize the position of the wheel throughout the rotation.


2.4 My TMX wheel loses its central position
Over time and with frequency of use, the TMX racing wheel may become off-center. You can therefore try to recenter it (see question 2.3).


2.5 I want to change the rotation angle of my TMX
The rotation angle of the TMX can be adjusted from 140° to 900°. To change the rotation angle, you can follow our guide: Instructions on how to manually change the wheel's angle of rotation on XBOX in Force Feedback games

Important:
On Xbox™ consoles, some games apply the rotation angle automatically: The racing wheel’s angle of rotation is locked in certain games

Back to top

 

3- TMX pedal sets (Help and Useful Links)

3.1 A pedal drops and does not come up again
It is likely that the spring no longer provides the tension to lift the pedal.


3.2 The gas pedal no longer works
The first point to check is the position mode of the racing wheel base.

To guide you: Normal / inverted pedal Mode: gas pedal no longer responds


3.3 My TMX remains in inverted position
If your TMX accelerator pedal is unresponsive because your TMX is in inverted position (accelerator/clutch) but the racing wheel does not return to normal position, we offer you a way to reset the TMX position mode.

You can follow this article: TMX : the gas pedal does not work, my TMX is stuck in inverted mode


3.4 Useful link for pedal sets
The above questions and many more are available in our article: Help Center – Pedal sets

Back to top

 

4- Force feedback of TMX

4.1 My TMX loses force feedback
Check out our article on effects that can alter force feedback: When I play, my racing wheel’s Force Feedback weakens, disappears or cuts off. My racing wheel can also heat up, or power off by itself. What can I do?


4.2 My TMX's force feedback keeps cutting out or changing
First of all, it is necessary to follow our recommendations in question 4.1.

But if your TMX keeps the same behavior, it is necessary to perform a complete test to see if this behavior is reproduced. It is important to make sure that the game, the connections or other elements do not influence your steering wheel.
To perform this test, please consult our following article: Testing calibration and force feedback of my Thrustmaster racing wheel

Back to top

 

5- TMX Compatibility and Ecosystem

5.1 Which Xbox One™, Xbox Series X™ or Xbox Series S™ games are compatible with my TMX?
All games compatible with the TMX on Xbox™ consoles appear in the Game Settings list on our website: TMX


5.2 Which PC games are compatible with my TMX?
On PC, a wide range of simulation, Sim Racing and Arcade Racing games are compatible with the TMX. However, these games may require an update of your wheel (driver and firmware).

The required system is a PC natively running Windows® 10 or more recent.
No other system will be able to guarantee the operation of your Thrustmaster racing wheel.

Important:
The compatibility of a PC game depends on the devices that the publisher has chosen to support. We cannot guarantee the compatibility of Thrustmaster racing wheels with all PC games.


5.3 Which devices can I use with my TMX (pedal sets, shifters, handbrake)?
You can consult our article dedicated to the Thrustmaster racing wheels ecosystem: Racing wheels: compatibility with platforms, devices and add-ons

You can also consult the Help Center – Pedal sets

Back to top